Prescription Refill & Status

Personalized Compounding Solutions for Every Patient’s Unique Needs

shutterstock_1482050849 2 (1)
compounding

What is compounding?

Compounding can help when a commercially available product doesn’t fit the patient’s needs (strength, dosage form, excipients, or combination). Prescription required.

Compounding is the preparation of a medication tailored to a specific patient based on a prescription. Common reasons include dye‑free requests, alternative dosage forms, custom strengths, or combinations when appropriate.

Dosage Forms We have Available

Custom Health Pharmacy compounds a wide range of patient-specific dosage forms, including:

Oral

Capsules, liquids, suspensions, solutions, troches, sublingual drops, powders.

Topical & Transdermal

Creams, gels, ointments, lotions, foams,
specialty-base preparations.

Rectal & Vaginal

Suppositories, creams, gels, tablets.

Nasal, Otic & Mucosal

Nasal sprays and gels, oral rinses, mucosal solutions.

Specialty & Customized

Combination formulations, alternative bases, modified strengths, preservative- or dye-free options.

Veterinary

Flavored oral liquids, capsules, topicals, transdermal gels.

Our Process

1. Prescription Intake

Once a prescription is received, our pharmacy team promptly enters and reviews it for accuracy and completeness. If needed, we collaborate directly with the prescriber to clarify details and ensure the formulation is appropriate for the patient.

2. Patient Contact & Preferences

The patient is contacted via secure text to confirm therapy details, pick up or shipment preference, and payment. This step ensures alignment between patient, prescriber, and pharmacy before compounding begins.

3. Compounding

Upon confirmation, the prescription moves into our compounding lab where it is prepared according to USP standards. Our team prioritizes both precision and turnaround time, typically completing prescriptions within 24–48 hours.

4. Quality Assurance

Each prescription undergoes a final pharmacist verification for quality and accuracy. Patients are then notified for pickup or shipment, ensuring a seamless handoff and continuity of care.

***If payment or confirmation is not received, the prescription will not proceed to compounding. We make every effort to contact the patient if payment is not received within 3 days.***

shutterstock_1482050849 1 (1)
notes

Important notes

  • Compounded medications require a valid prescription and are prepared for an individual patient.
  • We do not prescribe, diagnose, or provide medical consultations.
  • Compounding availability depends on ingredients, stability, and appropriateness for the patient—contact our pharmacy team with questions.
Group 29 (1)
Support

Patient Support

  • A simple process—your prescriber sends the prescription, and we take it from there
  • Up‑front communication on pricing and next steps
  • Clear directions and refill support
  • Pickup in Green Bay or shipping when appropriate